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Showing posts from August, 2020

User Need finding: A ridesharing app: Xcab

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  User Needs: Users’ primary needs are centered around the goal of finding the best ridesharing apps that are can trust, secure, easy to navigate, good functionality, and more advanced to compare with other ride-sharing apps. Recently available ride-sharing the app is not to provide more facilities in one app, no secure, no woman safety, confuse button level, apps crash on iOS, and lots of problems. Users' a major important need is a security system, women users' safety, feel safe ride at night, legal action of sexual harassment, and trust driver and rider. Users' needs allow the rider to choose a driver from an option of the ridesharing app. It will benefit the riders to choose specific nearby drivers. Time management is very important for both riders and drivers. Tracking system for the loved one, it helps someone know users can be tracked. It is known through apps where your people are, whether they have reached or not. Provide more guidance to the drivers and improv...

Interview protocol and Affinity notes: A ridesharing app: Xcab

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  Interview protocol: Introduction of the interview protocol: Hi, my name is Imran Uddin, and I’m here to understand better how you use the ridesharing app on your mobile phone and what problem you are facing. what type of facilities do actual users need on ridesharing apps, and I will ask some important questions about ride-sharing apps. This interview will take about 10-15 minutes, during which time we’ll go through some questions. Throughout, I’d like you to treat me as if you’re describing the situation to someone who is satisfied and dissatisfied with the ridesharing app. Just like an expert user. I’m here to learn from you. A couple of things before we start the interview. To the extent possible, I will take your comments to be confidential. If we show your comments in our final report, we will hide your name and information. If there’s anything you really don’t want on the record, even if it’s anonymous, please let me know that. Also, this interview is entirely voluntary...

Wireframe: A ridesharing app: Xcab

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  High-Level Goal of the Study: The goal of the study will be to find out how people the satisfaction and dissatisfaction of their ride-sharing apps. What type of options, keyword, facilities need for users. Since Uber and Lyft are the most popular signature app of ride-sharing, So, how do users are used to Uber and Lyft apps. This analytical research will help with this project. Recruiting Criteria and Strategy: The recruiting pool will include participants who currently use ride-sharing apps. Specially who are very expert to use ride-sharing apps. The advantages and disadvantages of ride-sharing apps can be known in detail from the expert users. It will help with this project.

Storyboard: A ridesharing app: Xcab

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  Introduction: The concept of the project will be to design a mobile application that will provide peer to peer ride-sharing, ride service healing, bicycle-sharing system, ride-sharing with multiple people, car bookings for tours, truck bookings, and food delivery services. The potential name of this app is "Xcab" . Xcab mobile app, which you can use to submit a trip request that is automatically sent to an Xcab driver near to you, alerting the driver to your location. It automatically finds your location and logs GPS data. When a driver accepts your trip, you'll see their name, license plate, photo, rating, and a temporary substitute telephone number. You'll be able to follow your Xcab driver on the built-in map until they arrive with you and when on a trip, you can follow your trip in real-time and share with your friends. The accepting Xcab driver will then come and pick you up and drive you to your requested destination. The Xcab app automatically figures out the...

Persona and Scenarios: A ridesharing app: Xcab

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The concept of the project will be to design a mobile application that will provide peer to peer ride-sharing, ride service healing, bicycle-sharing system, ride-sharing with multiple people, car bookings for tours, truck bookings, and food delivery services. The potential name of this app is "Xcab" . Xcab mobile app, which you can use to submit a trip request that is automatically sent to an Xcab driver near to you, alerting the driver to your location. It automatically finds your location and logs GPS data. When a driver accepts your trip, you'll see their name, license plate, photo, rating, and a temporary substitute telephone number. You'll be able to follow your Xcab driver on the built-in map until they arrive with you and when on a trip, you can follow your trip in real-time and share with your friends. The accepting Xcab driver will then come and pick you up and drive you to your requested destination. The Xcab app automatically figures out the navigational ro...